ak71 Privacy Policy

Introduction

ak71 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our online gaming and sports betting platform, accessible via browser or mobile app from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh.

By registering an account or using any service on ak71, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your data as described herein. If you do not agree with any part of this policy, please refrain from using the platform.

Our Privacy Commitments

Information We Collect

When you register and use ak71, we collect the following categories of personal information to deliver our services effectively and maintain the security of your account:

• Identity Information: Full name, date of birth, and government-issued identification details required for KYC verification.
• Contact Information: Email address, mobile phone number (including numbers registered with bKash, Nagad, or Rocket), and residential address.
• Financial Information: Transaction history, deposit and withdrawal records, and payment method details necessary for processing transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
• Technical Information: IP address, browser type, device identifiers, operating system, and usage data collected automatically when you visit or interact with the platform.
• Gaming Activity: Game history, betting patterns, session durations, and responsible gaming interactions such as deposit limits or self-exclusion requests.

We only collect information that is necessary, relevant, and proportionate to the purposes for which it is processed. We do not collect sensitive personal data such as health records, political opinions, or religious beliefs.

How We Use Your Information

The personal information we collect is used strictly for legitimate operational and legal purposes. Specifically, we use your information to:

• Create, manage, and verify your ak71 account, including identity verification (KYC) to confirm you meet the 21+ age requirement.
• Process your deposits and withdrawals via supported payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other local banking channels.
• Deliver and improve the gaming services you use, including cricket betting, live casino, slots, crash games, and all other products available on ak71.
• Send you account-related communications, including transaction confirmations, security alerts, account notices, and — where you have opted in — promotional offers and bonus announcements.
• Detect, prevent, and investigate fraudulent activity, money laundering, underage gambling, and any other conduct that violates our Terms & Conditions.
• Comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and maintain records as required by applicable law.

Cookies and Tracking Technologies

ak71 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your login session, and understand how users interact with our site. Cookies are small data files stored on your device when you visit ak71.

We use the following types of cookies on our platform:

• Essential Cookies: Required for core functionality such as keeping you logged in, processing transactions, and maintaining platform security.
• Performance Cookies: Collect anonymous data about how visitors use our site to help us measure and improve page load times, navigation flow, and overall platform performance.
• Preference Cookies: Remember your settings and preferences such as your chosen language, currency display, and other personalisation options.

You may disable cookies through your browser settings, though doing so may affect the functionality and your experience on the ak71 platform. Disabling essential cookies may prevent you from accessing certain services.

Data Sharing and Disclosure

ak71 does not sell, lease, or trade your personal information to third parties for commercial purposes. We may share your information only in the limited circumstances described below:

• Service Providers: Trusted third-party companies that perform specific functions on our behalf, such as payment processing partners (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), and identity verification services — all bound by strict confidentiality obligations.
• Legal and Regulatory Authorities: Where we are required by law, court order, or governmental authority to disclose your information, including cooperation with anti-money laundering (AML) compliance obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

In all cases of data sharing, we ensure appropriate contractual or legal safeguards are in place to protect your personal information. We do not permit our service providers to use your data for their own independent purposes.

Data Security

ak71 implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, loss, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure, firewalls, access controls, and regular security assessments.

While we take all reasonable precautions to secure your data, no method of electronic transmission or storage is 100% secure. In the event of a security breach that affects your personal information, we will take prompt steps to contain the breach and notify affected users as appropriate. We encourage you to use a strong, unique password for your ak71 account and to never share your login credentials with others.

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria we use to determine retention periods include: the nature of the data, the purpose for which it was collected, applicable legal requirements, and whether you maintain an active account with us.

Following account closure, we may retain certain data for a period required by applicable regulations. Financial transaction records, for example, are typically retained for a minimum period for audit and compliance purposes. Once the applicable retention period has expired, we securely delete or anonymise your personal data.

Your Privacy Rights

As a user of the ak71 platform, you have several rights with respect to your personal information. You may exercise these rights by submitting a written request to our support team at [email protected]. We will respond to your request within a reasonable timeframe:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data we hold about you is corrected or updated.
• Right to Erasure: In certain circumstances, you may request deletion of your personal data, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being considered.
• Right to Withdraw Consent: Where processing of your data is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. Please note that some rights may be limited where we have legitimate legal grounds to continue processing your data.

Payments and Financial Data

When you make a deposit or request a withdrawal on ak71, you will be directed to use one of our supported payment methods, which include bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other local banking channels. All payment transactions are processed through encrypted, secure channels. We do not store full card numbers or mobile banking PINs on our servers.

Financial transaction records are retained in accordance with applicable legal and regulatory requirements. These records may be used for the purposes of fraud detection, dispute resolution, and compliance with anti-money laundering obligations. If you have any concerns about a transaction, please contact our support team immediately.

Third-Party Services

The ak71 platform integrates with third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt to deliver our full range of gaming products. These providers may process certain technical and gameplay data as part of delivering their services. Such data processing is governed by the respective provider's own privacy practices, which operate independently of this policy.

ak71 is not responsible for the privacy practices of third-party game providers or payment processors. We recommend that you review the privacy policies of any third-party service you interact with through our platform. We select our third-party partners carefully and require them to maintain appropriate data protection standards consistent with our own commitments.

Age Restriction and Children's Privacy

ak71 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal information from anyone under the age of 21. Registration requires users to confirm their age, and we conduct identity verification (KYC) checks to enforce this requirement.

Changes to This Privacy Policy

ak71 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or through a prominent notice on the platform. Your continued use of ak71 following the posting of changes constitutes your acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of this policy will always be available on this page at ak71.ws/privacy-policy.